Chat System

• Correspondence and sending of images, audio files, and emojis;
• Input and transformation of voice messages into text and their search;
• Guaranteed delivery of email responses (when the tab is closed);
• Determination of the visitor’s location (region) by IP address;
• Use of response templates and “hotkeys”;
• Correspondence between operators and administrators;
• Evaluation of operator performance and viewing of dialogue history;
• Comprehensive analytics and communication statistics;
• Flexible administration and management.

The system is suitable for organizations and communities operating popular websites where it is necessary to create a convenient, fast, manageable, and secure communication environment with the audience and to promote published information.

• Increased speed and level of customer support;
• Expansion of the audience through popular tools for real-time communication;
• Quick setup, effective analysis of operator performance;
• Increased convenience through speech-to-text algorithms and search capabilities;
• Increased sales and promotion of goods and services through widgets.